nusagg Terms of Use

We at nusagg operate a platform for football betting, live-dealer games, slot games, and esports markets in supported jurisdictions. Our terms set out the conditions under which you access and use our services. By creating an account on nusagg, you agree to these terms and our privacy policy.

Our platform serves users across Indonesia and other regions where local law permits online wagering. We accept deposits via DANA, e-wallet, mobile banking, and bank transfers. We process withdrawals back to your original payment method. Our services are available only where applicable law allows — users are responsible for verifying that access and use comply with their own jurisdiction's regulations.

This page outlines your rights and obligations when you use nusagg, how we handle disputes, and the key policies that govern your account.

Account Opening and Use on nusagg

When you join nusagg, we require you to provide accurate personal information, including your name, email, date of birth, and phone number. We use this information to verify your identity and comply with anti-money-laundering regulations. We do not share your personal data with third parties except where required by law or to process your payments.

You are responsible for keeping your nusagg login credentials confidential. If you suspect unauthorized access to your account, contact our support team immediately. We will help you secure your account and review any suspicious activity. We do not hold you liable for unauthorized transactions if you report them promptly.

We reserve the right to suspend or close your account if we detect fraudulent activity, violation of these terms, or use of nusagg in jurisdictions where our services are prohibited. We will notify you of any account closure and explain the reason. If you believe the closure was in error, you can appeal through our support team.

Deposits and Withdrawals on nusagg

We accept deposits through multiple payment methods. DANA and e-wallet transfers typically process within minutes. Bank transfers via mobile banking, local payment, online payment, or e-wallet may take longer depending on your bank. We do not charge deposit fees, though your payment provider may apply their own charges.

Your nusagg balance is held in your account and available for betting, gaming, or withdrawal at any time. We process withdrawal requests during business hours. Standard verification windows apply — we may request additional documentation before releasing funds. We do not guarantee specific withdrawal timelines, but we aim to process requests promptly.

We do not accept deposits from third parties. Your nusagg account must be funded by you personally using payment methods registered in your name. This policy protects your account security and complies with financial regulations.

• Deposits are processed instantly or within minutes depending on your payment method
• We do not charge deposit fees on nusagg
• Withdrawals are subject to account verification
• We process withdrawals back to your original payment method
• Minimum and maximum withdrawal amounts may apply

Betting, Gaming, and Dispute Resolution on nusagg

When you place a bet or play a game on nusagg, you understand that outcomes are uncertain. We do not guarantee any return on your stake. All bets and game results are final once settled. We do not reverse settled bets except in cases of clear system error or fraud.

Our football markets cover Liga 1, Piala Indonesia, Piala AFF, Piala Asia, and Champions League. We display odds and market terms before you confirm your bet. Once you confirm, your stake is locked and the bet is binding. We settle football bets within minutes of the match conclusion.

If you believe there is an error in how we settled a bet or processed a game result, contact our support team. We investigate disputes and provide a response within a reasonable timeframe. If we find a genuine system error, we will correct your account. If we find no error, our settlement stands.

We operate under the laws of the jurisdictions where we are licensed. If a dispute cannot be resolved through our support process, you may pursue legal remedies available in your jurisdiction. We encourage you to contact us first — most issues are resolved quickly through our support channels.

Your Rights and Our Commitments on nusagg

We commit to protecting your account security and personal data. We use industry-standard encryption and security practices. We do not sell your data to third parties. We comply with data protection regulations in the jurisdictions where we operate.

You have the right to request a copy of your personal data, request corrections to inaccurate information, or request account closure. Contact our support team to exercise these rights. We will respond within the timeframe required by applicable law.

We reserve the right to modify these terms at any time. We will notify you of material changes via email or through your nusagg account. Continued use of our platform after changes take effect constitutes your acceptance of the updated terms.